Update - We are continuing to work on a fix for this issue.
Aug 15, 2023 - 15:18 CEST
Aug 15, 2023 - 15:18 CEST
Identified - We apologize for the delay in updates regarding the ongoing issues with email reports. The complexity of this incident has required a significant rework of our reporting infrastructure, contributing to the prolonged resolution time. We're committed to resolving this as quickly as possible and will provide more regular updates moving forward. Thank you for your patience.
Aug 10, 2023 - 14:59 CEST
Aug 10, 2023 - 14:59 CEST
Update - We are continuing to investigate this issue.
May 15, 2023 - 16:41 CEST
May 15, 2023 - 16:41 CEST
Investigating - There is currently a delay before sending statics show up in reports.
There is no data loss, and most data can be accessed using segments.
We will investigate what is causing the issue
Mar 23, 2023 - 09:30 CET
There is no data loss, and most data can be accessed using segments.
We will investigate what is causing the issue
Mar 23, 2023 - 09:30 CET
About This Site
Welcome to the status page for Apsis One, where you will be able to see current and historic incidents on the platform.
You can subscribe to email updates for issues with general impact on the Apsis service, while minor incidents only affecting active users will be shown in the Apsis platform and here only. Feel free to contact our support through the in-app chat, at support@efficy.com, or by phone if you have any questions.
API
Operational
Accounts, Users, Login, Permissions
Operational
Audience
Operational
Email Tool
Degraded Performance
File Import
Operational
Form Tool
Operational
General
Operational
General issues with One for customers in the EU region. These are issues that cannot be tied to any specific and defined service. For example problems with the underlying server infrastructure, etc
Integrations
Operational
Marketing Automation Tool
Operational
SMS Tool
Operational
Website Tool
Operational
Email Delivery Infrastructure
Operational
Things that have to do with email sending and sending servers. (builders, HAS, MTA)
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.