Update - We are continuing to work on a fix for this issue.
Aug 15, 2023 - 15:18 CEST
Identified - We apologize for the delay in updates regarding the ongoing issues with email reports. The complexity of this incident has required a significant rework of our reporting infrastructure, contributing to the prolonged resolution time. We're committed to resolving this as quickly as possible and will provide more regular updates moving forward. Thank you for your patience.
Aug 10, 2023 - 14:59 CEST
Update - We are continuing to investigate this issue.
May 15, 2023 - 16:41 CEST
Investigating - There is currently a delay before sending statics show up in reports.
There is no data loss, and most data can be accessed using segments.
We will investigate what is causing the issue

Mar 23, 2023 - 09:30 CET

About This Site

Welcome to the status page for Apsis One, where you will be able to see current and historic incidents on the platform.

You can subscribe to email updates for issues with general impact on the Apsis service, while minor incidents only affecting active users will be shown in the Apsis platform and here only. Feel free to contact our support through the in-app chat, at support@efficy.com, or by phone if you have any questions.

API Operational
90 days ago
100.0 % uptime
Today
Accounts, Users, Login, Permissions Operational
90 days ago
100.0 % uptime
Today
Audience Operational
90 days ago
100.0 % uptime
Today
Email Tool Degraded Performance
90 days ago
100.0 % uptime
Today
File Import Operational
90 days ago
100.0 % uptime
Today
Form Tool Operational
90 days ago
100.0 % uptime
Today
General
Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Marketing Automation Tool Operational
90 days ago
100.0 % uptime
Today
SMS Tool Operational
90 days ago
100.0 % uptime
Today
Website Tool Operational
90 days ago
100.0 % uptime
Today
Email Delivery Infrastructure
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 22, 2023

No incidents reported today.

Sep 21, 2023
Resolved - This incident has been resolved.
Sep 21, 17:14 CEST
Update - Data lag is not growing anymore and we've started processing stale data - data consumption should go faster from now on.
Sep 21, 15:04 CEST
Update - We are still processing the stale data, the data lag may still affect customer's experience.
Sep 21, 14:05 CEST
Investigating - We are currently experiencing data lag in one of our processing machines - in result audience and audience related services may suffer from the delay. The current lag is 152 minutes. Incident response team is looking into the issue.
Sep 21, 12:56 CEST
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.