New users unable to log in to One

Incident Report for Apsis One

Resolved

This incident has been resolved.
Posted Nov 15, 2023 - 10:52 CET

Identified

We have identified the issue and provided a fix - we are testing the solution now and we will deploy it soon
Posted Nov 15, 2023 - 09:12 CET

Investigating

We've identified the issue where newly created users are unable to log in to the account for One. We believe problem is related to one of our latest releases. Incident response team is investigating the issue.
Posted Nov 15, 2023 - 08:26 CET
This incident affected: Accounts, Users, Login, Permissions.